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Questions to Ask Before Hiring a Tree Service Company
In the tree service industry, unfortunately, there are companies that are uninsured, untrained or dishonest with their customers. Hiring these types of companies can lead to consequences for homeowners in Calgary, ranging from poorly pruned or cut trees to dangerous property damage or serious injuries. The best practice for homeowners is to ask the right questions at the right time to prevent future problems. Below are the essential questions to ask before hiring tree contractors in Calgary. See also our guide on the risks of hiring uninsured tree service contractors.
Are you licensed and insured and do you employ ISA-certified arborists?
The best approach for Calgary homeowners is to verify an arborist’s certifications and credentials before hiring. Verify their names and certification numbers at treesaregood.org. Always check the current certificates, like liability insurance and WSIB coverage in Alberta. Check the certificates carefully and don’t rely solely on verbal confirmation; also, ensure the coverage amounts are adequate. Always remove companies or an arborist from consideration whom dont have proper certifications and are unable to produce documents. Learn more about what ISA certification actually means when hiring an arborist.
What is your specific plan for this job?
Always ask about from arborist and the tree care company for a plan for the job you are giving. Most reputable companies first tell you how they do their work, including which equipment and methods they use for the specific job, but on your side, there are some questions to ask, like for pruning, ask for their objectives to complete the job, equipments they will use and what happens to the wood after removal. Also, ask whether they need permission from any authorities and access from neighbouring properties and how they manage sections of the tree near structures or utility lines. The arborist and the company are red flags when they have vague answers or an inability to describe their plans. For pruning specifically, it helps to understand the difference between crown thinning and crown reduction.
What exactly is included in the quote?
Always get a written quote that covers all scope of work before agreeing with the company or arborist about the job you want from them. Also, know about what will happen after the job or what about larger logs and what level of cleanup will be provided after completion of work, as these things completely remove misunderstandings between Calgary homeowners and Tree care companies in Calgary, Alberta. As this is the most reliable approach for homeowners in Calgary, it will save them from future disputes and protect them from disasters. See our guide on tree removal services cost, process and what to ask.
Can you provide references from clients in the Calgary area?
Before agreeing with any professional arborist and tree care company, always ask them for references from their recent clients in the Calgary area and also verify their services from their previous contacts, as this is the most reliable quality indicator to hire a trusted arborist in Calgary and also a trusted tree care company in Calgary, Alberta. Always obtain complete information about the company and the job they have done, whether they completed the job, how the site was left after the work and their decision to hire the Tree Care Company or an Arborist.
How will you protect my property during the work?
This is the most important thing to ask before hiring a tree care service in Calgary, Alberta: how they would protect your property during the work. This will prevent unnecessary damages for your property. Always ensure that they protect your lawn and consider how much the cut material will affect the property. Don’t consider the company which were not able to provide correct answers and did not think carefully about the impact on the property during the work. This matters just as much for what happens to your lawn after a large tree is removed.
Do you have a minimum work guarantee?
Reputable tree service companies stand behind their work. Ask whether the company offers any guarantee on their work, particularly for pruning, where improper cuts can lead to visible problems that develop in the weeks and months after the work is completed. Not every company offers explicit written guarantees, but a willingness to discuss and address issues that arise from their work is an indicator of professional integrity. A company that is defensive or dismissive when you raise this question may not have the confidence in their own workmanship that you would want to see.
What does your timeline look like and who will be doing the work?
Understanding the company’s timeline helps you plan around the work and also gives you some insight into how busy and in demand the company is (high quality, reputable companies are often booked several weeks out, while a company that can start immediately in an unscheduled capacity may be a warning sign). Also, confirm who will actually be doing the work: whether the certified arborist who gave you the quote will be on site, or if the work will be performed by a crew the arborist supervises from a distance, or not at all? For complex or high risk jobs, having the certified arborist physically present throughout the work is important. Timing also matters: see why spring is the busiest and riskiest time to book tree work in Calgary.
Taking the time to ask these questions, evaluate the answers carefully and check the responses against reference calls and insurance documentation significantly reduces the risk of a poor hiring outcome. The time invested in due diligence before hiring a tree service company is always worth it.
Always get trusted quotes from https://calgarytreeworks.ca/
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